Dealing with the Tough Stuff - One Day Workshop

Screen Shot 2016-02-02 at 3.58.27 PM.png
Screen Shot 2016-02-02 at 3.58.27 PM.png

Dealing with the Tough Stuff - One Day Workshop

550.00

WHAT ARE THE TOUGH CONVERSATIONS FOR YOU?

Recent research shows feedback discussions are the least enjoyed management task second only to firing someone. (source: Gallup) So how have we got to this point? How has having a direct, real and necessary conversation with staff, clients or suppliers become so hard? In a nutshell, we have been shown processes without considering the human element in the discussion.

In this one-day learning program you will learn the science of human behaviour, non-verbals and advanced communication techniques  

 

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