Dealing with the Tough Stuff program - BRISBANE 9th Oct

  • Have you ever put off having that conversation because it seemed too hard?
  • Have you ever lost sleep over a workplace conversation that didn't go well?
  • Have you wanted to learn how to handle sensitive situations more effectively?

Next week we're running our 'Dealing with the Tough Stuff' program in Brisbane and there are still a few spots available.

In this one-day learning program you will learn the science of human behaviour, non-verbals and advanced communication techniques designed to:

  • de-personalise tough feedback
  • uncover some root causes of difficult behaviour
  • craft behaviour modi!cation strategies
  • avoid the language that causes conflict
  • help you get clear with your requests
  • show you the best way to be assertive in any situation

Dealing With the Tough Stuff can show you how to not only survive the tough conversations, but to thrive within them, leading to;

  • more productive performance discussions and
  • substantially less conflict


Date: 9th October 2014 
Time: 9am - 4:30pm

Venue: John Wiley & Sons Training Room, Level 5, 42 McDougall, Milton

Investment: $550pp (inc GST)

Download the flyer here 


If you have any questions simply email


If you are interested in this program but can't be in Brisbane next week we will be running a Webinar program just for you.

The webinar program is recorded so if you can't make one of the sessions you'll be sent the link to keep you on track.

If you are saying 'hook me up for that' then just drop us an email here.

We'll forward you all the essential information.

Have a great week and remember those tough conversations are worth having,



THE GIFT: If you'd like to read a chapter of the book 'Dealing with the Tough Stuff' click here