- Have you ever put off having that conversation because it seemed too hard?
- Have you ever lost sleep over a workplace conversation that didn't go well?
- Have you wanted to learn how to handle sensitive situations more effectively?
Next week we're running our 'Dealing with the Tough Stuff' program in Brisbane and there are still a few spots available.
In this one-day learning program you will learn the science of human behaviour, non-verbals and advanced communication techniques designed to:
- de-personalise tough feedback
- uncover some root causes of difficult behaviour
- craft behaviour modi!cation strategies
- avoid the language that causes conflict
- help you get clear with your requests
- show you the best way to be assertive in any situation
Dealing With the Tough Stuff can show you how to not only survive the tough conversations, but to thrive within them, leading to;
- more productive performance discussions and
- substantially less conflict
Date: 9th October 2014
Time: 9am - 4:30pm
Venue: John Wiley & Sons Training Room, Level 5, 42 McDougall, Milton
Investment: $550pp (inc GST)
REGISTER VIA EVENTBRITE HERE
If you have any questions simply email firstname.lastname@example.org.
WEBINAR PROGRAM OPTION
If you are interested in this program but can't be in Brisbane next week we will be running a Webinar program just for you.
The webinar program is recorded so if you can't make one of the sessions you'll be sent the link to keep you on track.
If you are saying 'hook me up for that' then just drop us an email here.
We'll forward you all the essential information.
Have a great week and remember those tough conversations are worth having,
THE GIFT: If you'd like to read a chapter of the book 'Dealing with the Tough Stuff' click here
I read a quote somewhere the other day that stopped me in my tracks and has been going around in my head ever since. The quote was:
‘What if you never took anything personally ever again?’
At first I started to get defensive and my ego kicked into gear with thoughts like, ‘but sometimes it IS all about me’, ‘we have to take on board personal feedback’, and ‘but I’m being arrogant if I don’t listen to others’.
In a busy business world, where we are connected with a multitude of people, more and more women in particular are craving the sense of belonging that comes from a close-knit group of women who just ‘get you’ and get your work. You’ve got great mates and your family are supportive, but they don’t really understand why you work so hard, why you are away so much, or even really what you actually do?
With an aging population, skills shortage, and a greater number of woman in the workforce there is a major opportunity for forward-thinking organisations to attract quality professional talent through offering flexibility at work.
With the advent of Twitter and status updates on Facebook, we are being asked to exercise the skill of stripping back our message to the core (to 140 characters or less, in fact). We think that this is a good skill to learn, particularly if you are in a leadership role. Imagine if your manager or CEO came along to your next meeting and was able to clearly explain the vision, strategy and purpose of the organisation in 140 characters (or less), what would that be like?
Ever wondered why people act in certain ways? In a work context you might have wondered why;
Sally didn’t hand that project in on time, even though she knew how important it was...
Bob got into another heated argument with a contractor even though he has been spoken to in the past about his communication skills....
Why Tim just can’t seem to put his dirty coffee cups in the washing machine instead of leaving it in the sink....
Well Sally, Bob and Tim all exhibit behaviour because of antecedents that occur first. Let me explain a little further.
‘He said, she said’ - who’s right?
Do you ever find that you get caught up in conversations that go round in circles?
Are there times that you find yourself acting as peace keeper trying to figure out the real issue of a disagreement between others?
Sometimes when faced with conflict and interpersonal issues within the workplace conversations can get caught up into ‘he said, she said’. You know the ones, where both parties are 100% right and start to point fingers or deny actions in order to try and convince you they are 100% right.
This week we have been talking in the office about the role of fear and how it can fester and get in the way of so many great outcomes. But what would happen if we didn’t have fear? Can a bit of fear be a good thing? Is there actually an upside to fear?
Have you noticed that the world of work is changing, and it’s changing fast?
And yet some of our ideas about how we work, when we work, and where we work remain outdated and are dragging the chain of change badly.
For many years we have connected the idea of flexible work with women balancing families, but this is no longer the case. Many men are seeking far greater work-life fit, elderly workers are seeking to graduate a transition into retirements, and there are more and more individuals seeking flexibility to allow them to pursue other aspects of their lives. And if someone offered you more flexibility and autonomy in how you worked tomorrow I have a feeling it’s an offer you’d take up!